PROCEDURE MANUALS

Manufacturer-supplied procedure manuals include too much extraneous information a bench tech does not need in order to perform testing. Many laboratories use the manufacturer's manual. While manufacturers' manuals are good references, they invite deficiencies because the document does not contain the information relevant to the given laboratory. Every AO clearly and succinctly reminds us that the manufacturer-supplied manuals must contain the laboratory-specific information.

• Our procedure manuals are customized to your lab; our clients prefer our procedure manuals because:
  • They meet all requirements of CLSI (Clinical and Laboratory Standards Institute) [www.clsi.org], previously NCCLS-National Committee on Clinical Laboratory Standards, [www.nccls.org]
  • Are easy to read and comprehend and
  • Contain only (and all) pertinent information applicable to their laboratory.
• Necessary checklists and references are provided, including:
  • Incidence/Accident Logs
  • Safety Audit checklist
  • Chemical Inventory
  • Reference web site list
  • Any other document unique to your laboratory
• When the writing of this program is combined with on-site consultation, we also train and coach lab management and section supervisors how to compile competency assessment documents out of the day-to-day routine rather than reserving separate time slots for these tasks. We can actually put together the Competency Program file for each employee.
• We also offer our service to perform yearly competency assessments for you We do this on the staff member's scheduled tour of duty and with the least interruption of the testing routine.